How do I delete my account?

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    Yumi

    When I click "delete account", it brings me here. What am I supposed to do now? The account is still there and that is the only "delete" option under the "account" as mentioned. 

     

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    Chuckee A.

    Hi there, Yumi. Our support team will contact you directly for further assistance. You may also email us at support@zendesk.brainscape.com Thank you!

    Chuckee@Brainscape

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    Chris Stern

    I'm having same problem as Yumi, I click "delete account" and it brings me here. Pretty unimpressed as it feels like you all are just making it purposefully difficult to delete an account.

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    Chuckee A.

    Hey Chris, Sorry for the inconvenience! There are some factors on the backend that may result in the prevention from deleting your account and it brings you to this article to provide additional information as well as our contact page so you can submit a request. I went ahead and created a ticket on your behalf and our support team will reach out to you directly. Thank you.

    Chuckee@Brainscape

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    Assaf Alsulami

    كيف احذف حسابي كل مره اريد بها خذف الحساب يتم توجيهي الي هذه الصفحة ما الحل ?

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    Chuckee A.

    Hi Assaf!

    Sorry for the inconvenience. As mentioned on this article, you can delete your account via the mobile app, but, if you do not have access to the mobile app please fill out this form and we'll delete your account for you. Thank you.

    Chuckee@Brainscape

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