How do I cancel my Pro subscription and any future billings?

If you no longer need the services of Brainscape Pro, you can easily cancel your subscription so your credit card does not get billed again going forward.  You will continue to enjoy the features of Brainscape Pro until the current paid billing period expires.

On the Web

If you originally purchased your subscription using the Brainscape website, then you can simply go to Manage Account (found by clicking the gear icon next to your avatar on the class dashboard)--> Subscriptions to see or modify your current plan.  There is a "click to cancel" button if you would like to opt-out of Brainscape Pro going forward.

In the iOS or Android App

If you originally purchased your subscription inside the Brainscape mobile app, you should ideally cancel your subscription in the same place.  Simply open the app, make sure you're logged into your account, and go to your Account Settings, where there is an option for "Brainscape Pro Subscription".  On that page you can choose "Modify Subscription", and it will take you to the appropriate page in your Apple or Google settings where you can cancel your Brainscape plan.  Please note that Google Play/Android refunds can only be made within the first 48 hours of purchase, otherwise you'll need to contact our Help Desk.

In an iPhone/iPad, you can also just go to your main Settings app, choose iTunes & App Stores, tap your Apple ID, and then choose Subscriptions on the subsequent screen.

Regardless of your cancelation method, we're sad to see you go, and we hope you can make use of Brainscape Pro again in the future!
Note: Your subscription will automatically renew unless canceled at least 24-hours before the end of the current period.

Still have questions and can't find the answer?  Be sure to email our Tech Support Team ([e-mail]). 

If you'd love to vote for a new Brainscape feature, see what others are requesting, or get a sneak peek at features in our pipeline, please check out Brainscape User Feature Requests Forum!  Please choose to Sign in with Brainscape (if you are commenting/requesting a new feature) so any feedback is tied to your account.  Or you can even access the tool from our web/mobile menus which won't require you to login separately. 

(Hint:  to save time, search first to see if your desired feature is already in the list so you can just vote/comment.)

And for more FREE study advice don't forget to check out the Brainscape Academy.