There are a few reasons why study stats would not show up on your class Learners Tab:
- The learner has joined class but hasn't actually studied any of the cards yet.
- The learner is studying using the offline study option via the app and hasn't yet synced their progress to our servers.
- The learner is using the Browse or Preview features to review and therefore no study stats are being recorded.
- The tab currently is not updated in real-time and is only updated once a day (typically overnight), wait a day or two and the stats should appear.
Still have questions and can't find the answer? Be sure to email our Tech Support Team (support@brainscapecom), or join our Discord channel where you can discuss all things learning, meet others studying for the same exams, and upvote features you'd like to see us add to our tool.
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