Why aren't my cards saving?

If you're having trouble saving your cards there are a few things you can double-check:

1. Be sure that every card has a question and answer before hitting save, clicking the + or hitting 'Done' on the mobile app.  Note:  you might want to add an 'A' (or placeholder) on the answer side if you'd like to add all the questions first and then go back and add the answers.
2. If you're importing flashcards check out our article on how to import a csv correctly. 
3. Perhaps the issue is attributed to:Trouble with images and/or audio?

Also, make sure you’ve gone out to the App Store, and that you have the latest version of the iOS and Android mobile app.  You don’t want to miss the exciting updates!

Still have questions and can't find the answer?  Be sure to email our Tech Support Team ([e-mail]). 

If you'd love to vote for a new Brainscape feature, see what others are requesting, or get a sneak peek at features in our pipeline, please check out Brainscape User Feature Requests Forum!  Please choose to Sign in with Brainscape (if you are commenting/requesting a new feature) so any feedback is tied to your account.  Or you can even access the tool from our web/mobile menus which won't require you to login separately. 

(Hint:  to save time, search first to see if your desired feature is already in the list so you can just vote/comment.)

And for more FREE study advice don't forget to check out the Brainscape Academy.