Frequently Asked Questions (FAQ)
Advanced Editing tips & tricks, and Troubleshooting bugs
Advanced Editing
- How do I add Cards to a Deck?
- Can I merge or split Cards from two or more Decks?
- How can I print my flashcards?
- How do I shuffle cards in a Deck?
- Does Brainscape support superscript and subscript in flashcards?
- How do I add equations to flashcards?
Troubleshooting
- Why can't I hear sound on my flashcard?
- I can't log in. It won't recognize my password
- How do I cancel my Pro subscription and any future billings?
- I upgraded & paid, but why are content & features still locked?
- How do I delete my account?
- How do I fix issues syncing my app with the website?
Other Questions
- What is new in the Mobile App?
- What happened to the Brainscape web editor?
- Can I change the language on Brainscape.com or in the Brainscape App (for iOS or Android)?
- How can I get my class to show up in Brainscape search?
- How do I delete a class?
- Why has my payment failed?