Frequently Asked Questions (FAQ)
Advanced Editing tips & tricks, and Troubleshooting bugs
Advanced Editing
- Can I merge or split Cards from two or more Decks?
- How can I print my flashcards?
- How do I shuffle cards in a Deck?
- Does Brainscape support superscript and subscript in flashcards?
- How do I add equations to flashcards?
- Can I import my Quizlet or Anki decks into Brainscape?
Troubleshooting
- Why can't I hear sound on my flashcard?
- I can't log in. It won't recognize my password
- How do I cancel my Pro subscription and any future billings?
- I upgraded & paid, but why are content & features still locked?
- How do I delete my account?
- How do I fix issues syncing my app with the website?
Other Questions
- Why has my payment failed?
- Can I buy Brainscape Pro for someone else?
- How can I contact Brainscape?
- Why do I need a profile picture?
- Does Brainscape drain my phone's battery?
- Do I need WiFi or a 4G/LTE connection?