Frequently Asked Questions (FAQ)
Advanced Editing tips & tricks, and Troubleshooting bugs
Advanced Editing
- What image guidelines should I follow in Brainscape?
- Why can't I change font size or left / center alignment anymore?
- Can I add a nested bulleted list in the editor?
- Brainscape flashcard formatting tips in the new editor
- How do I record audio in Brainscape?
- What is the ideal size of an image on mobile and the web?
Troubleshooting
- Why can't I hear sound on my flashcard?
- I can't log in. It won't recognize my password
- How do I cancel my Pro subscription and any future billings?
- I upgraded & paid, but why are content & features still locked?
- How do I delete my account?
- How do I fix issues syncing my app with the website?
Other Questions
- Brainscape's social media channels
- Where can I find details about mobile updates?
- How does Browse work on the mobile app?
- What is new in the Mobile App?
- What happened to the Brainscape web editor?
- Can I change the language on Brainscape.com or in the Brainscape App (for iOS or Android)?